English Lessons

Vocabulary Flashcards and Quiz of Discussing a Service Problem with Clients – English for Customer Service Representative – Easy Level

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by

Michael Carter
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Complain
To say something is wrong or bad.
Fix
To repair or correct a problem.
Client
A person who uses a service.
Report
A written or spoken description of something.
Communication
The act of sharing information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complain
Fix
Client
Report
Communication
A person who uses a service.
To say something is wrong or bad.
The act of sharing information.
A written or spoken description of something.
To repair or correct a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complain” mean?
4. What does “Fix” mean?
5. What does “Client” mean?
6. What does “Report” mean?
7. What does “Communication” mean?

Practice more with this lesson: