English Lessons

Vocabulary Flashcards and Quiz of Contract Negotiation After Service Failure โ€“ English for Customer Service Representative โ€“ Medium Level

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by

Michael Carter
in
Contract
A formal agreement between two parties.
Service
Work done to help customers.
Discount
A reduction in price.
Update
To make something more current or better.
Failure
A problem when something does not work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Service
Discount
Update
Failure
A reduction in price.
Work done to help customers.
To make something more current or better.
A formal agreement between two parties.
A problem when something does not work.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œContractโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œDiscountโ€ mean?
6. What does โ€œUpdateโ€ mean?
7. What does โ€œFailureโ€ mean?

Practice more with this lesson:


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