English Lessons

Vocabulary Flashcards and Quiz of Contract Negotiation After Service Failure – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Contract
A formal agreement between two parties.
Service
Work done to help customers.
Discount
A reduction in price.
Update
To make something more current or better.
Failure
A problem when something does not work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Service
Discount
Update
Failure
A problem when something does not work.
To make something more current or better.
A reduction in price.
Work done to help customers.
A formal agreement between two parties.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Service” mean?
5. What does “Discount” mean?
6. What does “Update” mean?
7. What does “Failure” mean?

Practice more with this lesson:


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