Vocabulary Flashcards and Quiz of Confirming Next Steps in Sales Onboarding โ€“ English for Customer Service Representative โ€“ Medium Level

Onboarding
The process of introducing a new worker.
Mentor
An experienced person who helps others learn.
Training
Teaching new skills or knowledge.
Schedule
A plan of events or tasks.
Follow-up
Actions taken to check progress after a task.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Mentor
Training
Schedule
Follow-up
An experienced person who helps others learn.
Actions taken to check progress after a task.
A plan of events or tasks.
The process of introducing a new worker.
Teaching new skills or knowledge.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œOnboardingโ€ mean?
4. What does โ€œMentorโ€ mean?
5. What does โ€œTrainingโ€ mean?
6. What does โ€œScheduleโ€ mean?
7. What does โ€œFollow-upโ€ mean?

Practice more with this lesson:


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