English Lessons

Vocabulary Flashcards and Quiz of Confirming Next Steps in Sales Onboarding – English for Customer Service Representative – Medium Level

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by

Michael Carter
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Onboarding
The process of introducing a new worker.
Mentor
An experienced person who helps others learn.
Training
Teaching new skills or knowledge.
Schedule
A plan of events or tasks.
Follow-up
Actions taken to check progress after a task.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Mentor
Training
Schedule
Follow-up
Actions taken to check progress after a task.
A plan of events or tasks.
Teaching new skills or knowledge.
The process of introducing a new worker.
An experienced person who helps others learn.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Onboarding” mean?
4. What does “Mentor” mean?
5. What does “Training” mean?
6. What does “Schedule” mean?
7. What does “Follow-up” mean?

Practice more with this lesson: