English Lessons

Vocabulary Flashcards and Quiz of Closing Phone Calls Professionally Under Deadline Pressure – English for Customer Service Representative – Easy Level

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by

Michael Carter
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Order
A request to buy something.
Replacement
Something given instead of a broken item.
Arrive
To come to a place.
Deadline
The time by which something must be done.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Replacement
Arrive
Deadline
Polite
Something given instead of a broken item.
The time by which something must be done.
To come to a place.
Showing good manners and respect.
A request to buy something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Order” mean?
4. What does “Replacement” mean?
5. What does “Arrive” mean?
6. What does “Deadline” mean?
7. What does “Polite” mean?

Practice more with this lesson: