English Lessons

Vocabulary Flashcards and Quiz of Clarifying Expectations in Remote Sales Discussions – English for Customer Service Representative – Easy Level

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by

Michael Carter
in
Expectations
What people think will happen
Sales
The act of selling products
Goals
Things you want to achieve
Follow-up
Checking back after first contact
Customer
A person who buys something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Expectations
Sales
Goals
Follow-up
Customer
Things you want to achieve
What people think will happen
A person who buys something
Checking back after first contact
The act of selling products

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Expectations” mean?
4. What does “Sales” mean?
5. What does “Goals” mean?
6. What does “Follow-up” mean?
7. What does “Customer” mean?

Practice more with this lesson: