Vocabulary Flashcards and Quiz of Checking Details in a Sales Discussion – English for Customer Service Representative – Medium Level

Warranty
A promise to fix or replace a product.
Instructions
Steps to use something correctly.
Charge
To fill a battery with power.
Damage
Physical harm to something.
Guide
A book or paper with information.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Warranty
Instructions
Charge
Damage
Guide
Physical harm to something.
Steps to use something correctly.
A promise to fix or replace a product.
To fill a battery with power.
A book or paper with information.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Warranty” mean?
4. What does “Instructions” mean?
5. What does “Charge” mean?
6. What does “Damage” mean?
7. What does “Guide” mean?

Practice more with this lesson:


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