Vocabulary Flashcards and Quiz of Balancing Emails and Tasks in Customer Service โ€“ English for Customer Service Representative โ€“ Medium Level

Concern
a feeling of worry
Confirm
to make sure or certain
Support
help or assistance
Update
new information about something
Busy
having a lot to do

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concern
Confirm
Support
Update
Busy
a feeling of worry
to make sure or certain
new information about something
help or assistance
having a lot to do

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œConcernโ€ mean?
4. What does โ€œConfirmโ€ mean?
5. What does โ€œSupportโ€ mean?
6. What does โ€œUpdateโ€ mean?
7. What does โ€œBusyโ€ mean?

Practice more with this lesson:


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