Vocabulary Flashcards and Quiz of Balancing Emails and Tasks in Customer Service – English for Customer Service Representative – Medium Level

Concern
a feeling of worry
Confirm
to make sure or certain
Support
help or assistance
Update
new information about something
Busy
having a lot to do

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concern
Confirm
Support
Update
Busy
having a lot to do
help or assistance
a feeling of worry
to make sure or certain
new information about something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Concern” mean?
4. What does “Confirm” mean?
5. What does “Support” mean?
6. What does “Update” mean?
7. What does “Busy” mean?

Practice more with this lesson:


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