English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a VIP Customer – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Delay
to make something late
Gift card
a card with money to buy things
Value
to think something is important

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Gift card
Value
something given to make up for a problem
to make something late
to say sorry for a mistake
a card with money to buy things
to think something is important

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delay” mean?
6. What does “Gift card” mean?
7. What does “Value” mean?

Practice more with this lesson:


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