English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation by Email โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Customer
a person who buys goods or services
Discount
a reduction in price
Understanding
being patient and accepting a problem

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Customer
Discount
Understanding
something given to make up for a problem
a reduction in price
a person who buys goods or services
to say sorry for a mistake
being patient and accepting a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œCustomerโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œUnderstandingโ€ mean?

Practice more with this lesson:


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