Training New Staff on Priorities During Busy Hours – English for Customer Service Representative – Easy Level

David teaches Olivia how to work during busy hours. He explains how to set priorities. They practice customer service skills.

🎧 Training New Staff on Priorities During Busy Hours
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Vocabulary:

Priority: Something important to do first

Busy: Having many things to do

Customer: A person who buys or asks for service

Polite: Showing good manners

Problem: A difficult situation to solve


Practice more with this lesson:


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