Mia trains David to ask follow-up questions quickly. They practice handling customers under time pressure. The goal is to improve customer service skills fast.
Vocabulary:
Follow-up: A question or action that comes after an initial one
Deadline: The time by which something must be done
Pressure: The feeling of stress from a difficult situation
Clarify: To make something clear or easier to understand
Efficiently: Doing something in a way that saves time and effort
Practice more with this lesson:
