Training New Staff by Delegating Tasks – English for Customer Service Representative – Easy Level

Emma is training Michael during busy hours. She teaches him how to handle customer tasks. They work together to serve customers well.

🎧 Training New Staff by Delegating Tasks
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Vocabulary:

Delegate: To give tasks to someone else

Customer: A person who buys goods or services

Order: A request to buy or receive something

Calm: Not angry or upset

Task: A piece of work to do


Practice more with this lesson:


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