Scheduling and Planning with a Difficult Client – English for Customer Service Representative – Easy Level

Sophia talks to Mark, a difficult client. They try to plan a meeting time. Sophia wants to help him find a good day.

🎧 Scheduling and Planning with a Difficult Client
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Vocabulary:

Schedule: A plan for a meeting or event

Client: A person who buys services

Prefer: To like one thing more than another

Late: Not on time

Call: To phone someone


Practice more with this lesson:


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