Scheduling and Planning with a Client – English for Customer Service Representative – Medium Level

John speaks with Anna to clarify her project needs. Anna is unsure about some details. John helps her plan the schedule clearly.

🎧 Scheduling and Planning with a Client
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Vocabulary:

Schedule: A plan of when things will happen.

Task: A piece of work to do.

Delay: To make something happen later than planned.

Draft: A first version of a plan or document.

Update: To give new information about something.


Practice more with this lesson:


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