Sarah is a customer service representative. She talks with Daniel about his recent experience. They check details and plan to fix the problem.
Vocabulary:
Feedback: Information about a person’s experience.
Delivery: The act of bringing goods to a place.
Damaged: Harmed or broken in some way.
Package: A wrapped or boxed item for sending.
Confirm: To make sure something is true or correct.
Practice more with this lesson:
