Scheduling a Technical Support Call – English for Customer Service Representative – Easy Level

John calls Jessica for help with his computer. They talk about the best time for a support call. They fix a small misunderstanding about the schedule.

🎧 Scheduling a Technical Support Call
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Vocabulary:

Support: help or assistance

Schedule: a plan for when things happen

Call: to talk on the phone

Free: available or not busy

Understanding: an agreement or clear idea


Practice more with this lesson:


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