Negotiating Remote Work Terms Across Cultures – English for Customer Service Representative – Advanced Level

Laura and Kevin discuss working remotely. They negotiate terms for their customer service jobs. Both want clear rules to avoid problems.

🎧 Negotiating Remote Work Terms Across Cultures
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Vocabulary:

Negotiate: To discuss and agree on something.

Flexibility: Ability to change or adapt easily.

Core hours: Fixed hours when people must be available.

Communication: Sharing information between people.

Compromise: An agreement where both sides give something up.


Practice more with this lesson:


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