Managing Multiple Tasks and Delegating in Customer Service – English for Customer Service Representative – Advanced Level

David is a customer service representative. He needs to handle many tasks at once. He asks Emma to help with some tasks.

🎧 Managing Multiple Tasks and Delegating in Customer Service
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Vocabulary:

Delegate: To give tasks to someone else

Priority: Something that is more important

Urgent: Needing quick attention

Database: A collection of information stored together

Prepare: To make something ready


Practice more with this lesson:


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