Helping a Customer with Contract Details – English for Customer Service Representative – Easy Level

Robert talks to Laura about a contract. Laura’s questions are not clear. Robert helps her step by step.

🎧 Helping a Customer with Contract Details
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Vocabulary:

Contract: A written agreement between two parties.

Terms: The rules or details in an agreement.

Payment: Money given for goods or services.

Cancellation: The act of ending something early.

Condition: A rule or requirement in an agreement.


Practice more with this lesson:


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