Paul works as a customer service representative. He helps Olivia with her technical problem. He also manages other tasks at the same time.
Vocabulary:
Technician: A person who repairs equipment.
Compensation: Something given to make up for a problem.
Router: A device that connects to the internet.
Connection: The way devices link to the internet.
Inconvenience: A problem that causes trouble or difficulty.
Practice more with this lesson:
