Handling Emergencies with Team Coordination – English for Customer Service Representative – Easy Level

Paul works as a customer service representative. He faces an emergency and needs to set priorities. He talks with Emma to manage the situation.

🎧 Handling Emergencies with Team Coordination
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Vocabulary:

Emergency: A sudden serious problem needing quick action

Priority: Something important that needs attention first

Coordinate: To work together with others

Technical: Related to technology or machines

Logistics: Planning and organizing resources or services


Practice more with this lesson:


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