Handling Customer Requests When Resources Are Limited – English for Customer Service Representative – Medium Level

Kevin works as a customer service representative. Sophia calls to ask for more information. Kevin explains the situation carefully.

🎧 Handling Customer Requests When Resources Are Limited
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Vocabulary:

Brochure: A small book with information about a product.

Features: Important parts or qualities of something.

Limited: Not enough or small in amount.

Connect: To join or link two things together.

Update: To add new information or make something current.


Practice more with this lesson:


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