Finding the Root Cause During a System Outage – English for Customer Service Representative – Easy Level

Mia and Daniel work together. Their system is down. They need to find the problem fast.

🎧 Finding the Root Cause During a System Outage
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Vocabulary:

Server: A computer that provides data or services.

Network: A group of connected computers or devices.

Timeout: A delay that stops a process after time.

Logs: Records of events or errors in a system.

Issue: A problem or difficulty.


Practice more with this lesson:


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