Closing a Presentation During a System Outage – English for Customer Service Representative – Easy Level

Kevin and Emily discuss how to end a presentation when the system is down. They practice polite and professional ways to close the talk. This helps keep customers calm and informed.

🎧 Closing a Presentation During a System Outage
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Vocabulary:

System: A group of parts working together.

Presentation: A talk to share information.

Polite: Showing good manners.

Apologize: Say sorry for a problem.

Inform: Give information to someone.


Practice more with this lesson:


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