Checking Details During a Compliance Call – English for Customer Service Representative – Easy Level

William is a customer service worker. He calls Olivia to check some details. They talk to make sure everything is correct.

🎧 Checking Details During a Compliance Call
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Vocabulary:

Address: The place where someone lives or works.

Confirm: To say that something is true or correct.

Postal code: A group of letters or numbers for mail delivery.

Customer: A person who buys goods or services.

Spell: To say or write the letters of a word in order.


Practice more with this lesson:


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