Asking for More Information After Negative Feedback – English for Customer Service Representative – Easy Level

Mia is a customer service worker. David is a customer. David is unhappy with his order. Mia asks questions to help solve the problem.

🎧 Asking for More Information After Negative Feedback
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Vocabulary:

Order: A request to buy something

Package: A box or bag with items inside

Label: A tag with information on an item

Fix: To correct or solve a problem

Help: To assist or support someone


Practice more with this lesson:


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