English Lessons

Vocabulary Flashcards and Quiz of Writing Emails to Propose Solutions After Service Failures โ€“ English for Copywriter โ€“ Easy Level

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by

Michael Carter
in
Service
Help or work done for others
Problem
Something that is wrong or causes trouble
Solution
A way to fix a problem
Apologize
To say sorry for a mistake
Refund
Money given back to a customer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Problem
Solution
Apologize
Refund
To say sorry for a mistake
Help or work done for others
A way to fix a problem
Something that is wrong or causes trouble
Money given back to a customer

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œServiceโ€ mean?
4. What does โ€œProblemโ€ mean?
5. What does โ€œSolutionโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œRefundโ€ mean?

Practice more with this lesson:


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