Vocabulary Flashcards and Quiz of Writing Emails to Propose Solutions After Service Failures – English for Copywriter – Easy Level

Service
Help or work done for others
Problem
Something that is wrong or causes trouble
Solution
A way to fix a problem
Apologize
To say sorry for a mistake
Refund
Money given back to a customer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service
Problem
Solution
Apologize
Refund
Help or work done for others
A way to fix a problem
To say sorry for a mistake
Money given back to a customer
Something that is wrong or causes trouble

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?
4. What does “Problem” mean?
5. What does “Solution” mean?
6. What does “Apologize” mean?
7. What does “Refund” mean?

Practice more with this lesson: