Vocabulary Flashcards and Quiz of Writing Emails to Propose Solutions After Service Failures - English for Copywriter - Easy Level

Service

Help or work done for others

Problem

Something that is wrong or causes trouble

Solution

A way to fix a problem

Apologize

To say sorry for a mistake

Refund

Money given back to a customer

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Service

Problem

Solution

Apologize

Refund

To say sorry for a mistake

Something that is wrong or causes trouble

Money given back to a customer

A way to fix a problem

Help or work done for others

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service” mean?

4. What does “Problem” mean?

5. What does “Solution” mean?

6. What does “Apologize” mean?

7. What does “Refund” mean?

Vocabulary Flashcards and Quiz of Writing Emails to Propose Solutions After Service Failures – English for Copywriter – Easy Level