Vocabulary Flashcards and Quiz of Training Staff on Escalating VIP Customer Issues – English for Copywriter – Advanced Level

Escalate
To raise a problem to higher authority
VIP
Very important person
Polite
Showing good manners
Supervisor
A person who manages others
Progress
The process of improving or moving forward

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
VIP
Polite
Supervisor
Progress
Showing good manners
Very important person
To raise a problem to higher authority
A person who manages others
The process of improving or moving forward

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “VIP” mean?
5. What does “Polite” mean?
6. What does “Supervisor” mean?
7. What does “Progress” mean?

Practice more with this lesson: