Setting Priorities in Technical Support – English for Copywriter – Advanced Level

Anna helps Robert with a complex technical issue. She explains how to set priorities. They discuss the best way to solve the problem step by step.

🎧 Setting Priorities in Technical Support
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Vocabulary:

Priority: The most important thing to do first

Root cause: The main reason for a problem

Error: A mistake or problem in a system

System logs: Records of events in a computer system

Fix: To repair or solve a problem


Practice more with this lesson:


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