Mark meets Emily to discuss a recent service problem. They review the details to find out what went wrong. They want to fix the issue quickly.
Vocabulary:
Service: Work done for a client.
Delivery: The act of bringing something to someone.
Deadline: The time by which something must be done.
Delay: To make something happen later than planned.
Apologize: To say sorry for a mistake.
Practice more with this lesson:
