Sarah is a copywriter. She receives negative feedback from James. She asks questions to understand his problems better.
Vocabulary:
Feedback: Information about how good or bad something is.
Complaint: A statement that something is wrong or not good.
Follow-up: An action done after something to get more information.
Tone: The way words sound or feel to the reader.
Example: A thing that shows what something is like.
Practice more with this lesson:
