Mark and Sarah discuss how to handle complaints during a compliance check. They talk about who should do each task. They want to solve problems quickly.
Vocabulary:
Complaint: A statement about something wrong or bad.
Delegate: To give tasks to others to do.
Quality: How good or bad something is.
Report: A written description of an event or problem.
Teamwork: Working well with others to reach a goal.
Practice more with this lesson:
