Handling Complaints After Service Failure – English for Copywriter – Easy Level

Linda calls Kevin to talk about a problem. She wants to update him on the service issue. They discuss what happened and what to do next.

🎧 Handling Complaints After Service Failure
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Vocabulary:

Delay: When something happens later than planned.

Delivery: The act of bringing goods to a place.

Discount: A reduction in the price of something.

Inform: To give someone information.

Update: To give new information about something.


Practice more with this lesson:


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