John and Jessica discuss a problem with onboarding a new copywriter. They need to write emails to solve the issue. They decide to escalate the matter to get help.
Vocabulary:
Escalate: To raise a problem to a higher level for help
Onboarding: The process of starting a new job
Urgency: The need to act quickly
Support: Help or assistance
Tools: Equipment or software needed to do a job
Practice more with this lesson:
