Mark is a customer asking Sophia about a system outage. Sophia works as a copywriter. They discuss the outage and its effects.
Vocabulary:
Outage: A time when a system is not working
Backup: A copy of data used if the original is lost
Accessible: Able to be reached or used
Support: Help or assistance provided to customers
Fixed: Repaired or made to work again
Practice more with this lesson:
