Olivia and David work together during a system outage. They discuss the problem and decide to escalate it. They want to fix the issue quickly.
Vocabulary:
Escalate: To raise a problem to higher authority
Outage: A period when a system is not working
Deadline: The time by which something must be done
Report: A document describing a problem or situation
Teamwork: Working together to achieve a goal
Practice more with this lesson:

