Clarifying Expectations in Customer Inquiries – English for Content Writer – Medium Level

Kevin is a content writer. He talks with Sarah about a complex issue. They want to understand each other well.

🎧 Clarifying Expectations in Customer Inquiries
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Vocabulary:

Inquiry: A question or request for information.

Expectation: What someone thinks will happen or wants.

Complex: Not simple; having many parts.

Content: Information or material in writing or media.

Clarify: To make something clear or easy to understand.


Practice more with this lesson:


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