Anna and William discuss how to manage an urgent cloud request. Anna apologizes for the delay. She offers compensation to keep the client happy.
Vocabulary:
Apologize: To say sorry for a mistake or problem.
Compensation: Something given to make up for a problem.
Urgent: Needing fast action or attention.
Delay: A time when something is late or slow.
Trust: Belief in someone’s honesty or ability.
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