Handling Complaints with a Difficult Client – English for Cloud Engineer – Advanced Level

Linda is a cloud engineer. She talks with Robert, a difficult client. They try to fix scheduling problems.

🎧 Handling Complaints with a Difficult Client
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Vocabulary:

Complaint: A statement that something is wrong

Schedule: A plan of when things will happen

Delay: To make something happen later than planned

Progress: Movement toward a goal

Available: Ready to be used or contacted


Practice more with this lesson:


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