English Lessons

Vocabulary Flashcards and Quiz of Handling VIP Customer Complaints in Civil Engineering โ€“ English for Civil Engineer โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory
Expectation
A belief about what will happen or be done
Clarify
To make something clear or easy to understand
VIP
A very important person
Communication
The process of sharing information or ideas

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Clarify
VIP
Communication
To make something clear or easy to understand
A very important person
The process of sharing information or ideas
A belief about what will happen or be done
A statement that something is wrong or not satisfactory

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œExpectationโ€ mean?
5. What does โ€œClarifyโ€ mean?
6. What does โ€œVIPโ€ mean?
7. What does โ€œCommunicationโ€ mean?

Practice more with this lesson:


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