Anna and William discuss how to present root causes clearly. They prepare for a meeting with senior management. The goal is to improve teamwork and problem-solving.
Vocabulary:
Root cause: The main reason a problem happens.
Teamwork: Working well with others to reach a goal.
Presentation: Showing information to a group of people.
Delay: When something happens later than planned.
Schedule: A plan showing when tasks should be done.
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