Handling Complaints in a High-Stakes Meeting – English for Civil Engineer – Medium Level

Michael and Emma discuss a complaint about the project. They need to document the problem clearly. The meeting is very important for the project’s success.

🎧 Handling Complaints in a High-Stakes Meeting
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Document: To write down information carefully.

Concern: A worry or problem about something.

Response: An answer or reaction to something.

Site visit: Going to the place where work is done to check it.


Practice more with this lesson:


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