Negotiating Terms After a Service Failure – English for Chemist – Easy Level

John and Anna talk about a problem with a chemical order. They discuss how to fix the issue and write an email to the supplier. They want to ask for better terms.

🎧 Negotiating Terms After a Service Failure
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Vocabulary:

Order: A request to buy something.

Delivery: The act of bringing goods to a place.

Discount: A reduction in price.

Replacement: Something that takes the place of another.

Supplier: A person or company that provides goods.


Practice more with this lesson:


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