Olivia and David discuss a complaint during a meeting. Olivia asks for more details to understand the problem better. They want to solve the issue quickly and carefully.
Vocabulary:
Complaint: A statement that something is wrong.
Batch: A group of products made at the same time.
Storage: The act of keeping something in a place.
Quality: How good or bad something is.
Root cause: The main reason for a problem.
Practice more with this lesson:
