Linda and Paul talk about a problem with a chemical order. They discuss what went wrong and how to fix it. They end the talk in a polite and professional way.
Vocabulary:
Delay: When something happens later than planned.
Supplier: A person or company that provides goods.
Apology: A statement saying sorry for a mistake.
Communication: The act of sharing information clearly.
Teamwork: Working well together with others to reach a goal.
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