Linda is a technical support agent. Paul is a chef who had a problem with his kitchen equipment. Linda listens and offers a solution.
Vocabulary:
Oven: A kitchen appliance for baking or roasting.
Heating element: A part inside an oven that produces heat.
Technician: A person who repairs machines or equipment.
Power connection: The electrical supply to a device.
Service: A period when a restaurant serves food to customers.
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