James is a chef. He calls technical support for help. Laura is the support agent asking questions.
Vocabulary:
Device: A machine or tool used for a purpose.
Plugged: Connected to an electrical power source.
Power switch: A button or switch to turn a device on or off.
Error message: A message that shows a problem in a device.
Restart: To turn off and then turn on a device again.
Practice more with this lesson:

