Negotiating Contracts After a Service Failure – English for Chef – Advanced Level

Anna and Robert discuss a problem with a recent catering service. They check the contract details carefully. They want to fix the issue and agree on new terms.

🎧 Negotiating Contracts After a Service Failure
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Vocabulary:

Contract: A written agreement between two parties.

Compensation: Money given for a loss or problem.

Refund: Money returned because a service was bad.

Guarantee: A promise that something will happen.

Delivery: The act of bringing goods to a place.


Practice more with this lesson:


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