Olivia is teaching David how to make phone calls. They practice step-by-step instructions. This helps David prepare for a presentation to senior management.
Vocabulary:
Greeting: A polite way to say hello.
Purpose: The reason for doing something.
Politely: In a kind and respectful way.
Notes: Short written information to remember.
Presentation: A talk to show or explain something.
Practice more with this lesson:
