Jessica is a chef facing a system outage. She talks to James, the manager, to fix the problem. They discuss how to solve it quickly.
Vocabulary:
System: A group of connected parts working together
Outage: A time when a service stops working
Escalate: To make a problem more serious or urgent
Urgent: Needing quick attention or action
Support: Help or assistance given to solve a problem
Practice more with this lesson:
